Welcome to Accenox. These Terms & Conditions govern your use of our website and services. By accessing our site or engaging our services, you agree to be bound by these terms.
1. Services Provided
Accenox provides fractional web development, automation, and digital marketing services. The specific scope of work for any engagement will be outlined in a separate proposal or service agreement.
2. Client Responsibilities
To ensure the success of your project, you agree to:
- Provide accurate and complete information required for the project.
- Provide timely feedback and approvals as requested.
- Maintain the confidentiality of any proprietary tools or processes shared during the engagement.
3. Payment and Refunds
Fees for our services are specified in your service agreement. Regarding refunds and project halts:
- Project Halt (Work Started): In any situation where work has started and is subsequently stopped (whether by the client or due to other circumstances), we will calculate the total investment (time, resources, and expenses) we have invested in the particular service for the client. In such cases, we reserve the right to withhold a refund or provide a partial refund after deducting the total calculated investment.
- Refund Requests (Work Not Started): If a refund is requested before any work on the service has commenced, the payment will be initiated within 5 working days.
4. Intellectual Property
Unless otherwise agreed in writing, all deliverables created specifically for the client will become the property of the client upon full payment of the project fees. Accenox retains ownership of its pre-existing tools, processes, and proprietary methods.
5. Limitation of Liability
Accenox shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our services. Our total liability for any claim shall not exceed the amount paid for the specific service in question.
6. Confidentiality
Both parties agree to keep any sensitive business information shared during the engagement confidential and not disclose it to third parties without prior written consent.
7. Termination
Either party may terminate the engagement with written notice. In the event of termination, the client is responsible for payment for all work performed up to the date of termination, calculated as per our investment policy stated in Section 3.
8. Governing Law
These terms are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Your City/State].
9. Contact
For any questions regarding these Terms & Conditions, please reach out to us at connect@accenox.com.